If you are a customer looking for support and your needs are immediate, please call our 7 x 24 x 365 help desk by dialing 877-608-7515.  If you prefer to send an email send your request to support@generalpacket.com.

If you have a question about your bill, you can email the billing department at billing@generalpacket.com, or you can call the billing department at 401-441-5204. 

The business office is open Monday through Friday, 9:00 a.m. to 5:00 p.m. eastern time.  Calls received by the billing department after normal business hours will be addressed on the next business day.

If you have a project you want to talk about call the sales department at 401-441-5203 or send an email to sales@generalpacket.com.

General Packet’s mailing address is:
P.O. Box 6586. Providence, RI 02940. 

Our main telephone number is 401-441-5200.