General Packet builds premise based networks.  We build our own networks, or those of our clients, develop our own applications and sell “connected time” to our growing customer base.  We build radio networks.  We build Wi-Fi networks.  We build Fiber Networks.  We build Video Networks.  We build mixed-media networks.  We create custom network interfaces, and share data across networks securely.  We stay at the forefront of technology and continuously strive to purchase products at better margins and manage our installation relationships to the delight of our customers.  Our lab has produced meaningful new services and we continue to develop new applications which we make available to our customers.  We perform installation and service work all over the United States and have a base of operations on both the West and East coast. Our customers are large residential and commercial REITs who own large apartment buildings, retail shopping centers, condominiums, and time share properties.


Here is how to reach us —

If you need tech support and your need is immediate, contact our Help Desk by calling 877-608-7515.  Anytime.  If your support requirements are not immediate, please send an email to  


If you have a billing question send an email to


If you have a project you want to talk about call the sales department at 401-441-5203, or send an email to


General Packet’s east coast mailing address is  P.O. Box 6586. Providence, RI 02940.  Our physical address is 272 Carpenter Street, Providence, RI 02909.