General Packet has been engineering, installing, and managing localized Ethernet networks since 2006.  We understand technology and accomplish projects in a timely way. We get hired to engineer and deploy networks using our labor and equipment, or yours.

We get hired to:

  • Manage multi-site carrier installations to deliver Internet services across a customer’s portfolio. 
  • Manage installed network assets and keep track of connected devices. 
  • Develop custom ROM configurations for network devices. 
  • Configure and manage Internet connected networks securely. 

We stay at the forefront of technology and continuously strive to purchase products at better margins and manage our installation relationships to the delight of our customers.  We perform installation and service work all over the United States and have a base of operations on both the West and East coast. Our customers are large residential and commercial REITs who own large apartment buildings, retail shopping centers, condominiums, and time share properties.

There are a lot of reasons people love to work with General Packet.  Hire us for your next network project and discover for yourself a few of your own.

General Packet is headquartered in Providence, RI.  The management team consists of telecom and technology industry veterans.


Dennis diBattista is President and owner of General Packet and is a veteran of the broadband-on demand and competitive local exchange carrier industries. In previous positions diBattista was President of QGO, LLC a provider of broadband-on-demand services responsible for helping Panera Bread launch its amenity Wi-Fi network. Later, he was Vice President of Sales at ICOA. Previously, he founded and ran a company that was a provider of contract installation service to the telecommunications industry.  Early in his career diBattista was General Manager of Brooks Fiber Properties’ Rhode Island office, and then Vice President of Operations for Telergy.  In those positions diBattista oversaw the installation of more than $40 million in fiber optic plant, transmission and switching equipment and over 350 miles of underground and aerial network construction. diBattista holds a B.A. from Boston University, an M. A. from the University of Pennsylvania, and an M.B.A. from the University Rhode Island

Thomas Cannon is Chief Technical Officer and owner of General Packet. Cannon brings decades of technology development and management experience to the General Packet Team. With a track record of success, Cannon previously held various engineering and management positions at GTECH Corporation, providing the systems and software to support lottery operations worldwide. He successfully launched several new product platforms for customers worldwide and has extensive international experience. After GTECH Cannon maintained a private technology consulting business where he performed hardware and software development, as well as management services for, TDK Electronics, GTECH, Schlumberger, Toppan, ICOA and others. Cannon holds a B.S. in Electrical Engineering from the University of Rhode Island and is based in Los Angeles, California.